Shipping policy

Shipping Policy

Last updated: [17-01-2026]

At vaxoraa.com, we aim to deliver smart tech and home essentials to customers in the UK and internationally as efficiently and transparently as possible. Please read our shipping policy below for full details on processing times, delivery estimates, and important information.

1. Where We Ship

We currently ship to:

  • United Kingdom

  • Selected international destinations

If your country is available for shipping, it will appear as an option at checkout. If your location is not listed, we unfortunately do not ship there at this time.

2. Order Processing Time

  • Processing time: 1–3 business days

  • Orders are processed Monday to Friday (excluding UK public holidays)

As a dropshipping business, products sold on vaxoraa.com are shipped directly from trusted third-party suppliers. Processing includes order verification and dispatch preparation.

3. Delivery Time Estimates

🇬🇧 United Kingdom

  • Standard UK Delivery: 5–12 business days

  • In rare cases, delivery may take up to 15 business days

🌍 International Shipping

  • Estimated delivery time: 7–20 business days

  • In some cases, delivery may take up to 25 business days, depending on destination and customs processing

Please note:

  • Delivery times are estimates, not guarantees

  • Delays may occur due to customs clearance, courier disruptions, weather conditions, or high-demand periods

4. Shipping Costs

  • Shipping costs (if applicable) are clearly displayed at checkout

  • Some products may include free shipping, which will be stated on the product page

  • Shipping fees may vary depending on destination and product type

There are no hidden shipping charges.

5. Order Tracking

  • Once your order has been dispatched, you will receive a tracking number by email

  • Tracking information may take 24–72 hours to update

  • Tracking availability depends on the courier and destination country

If you have issues accessing your tracking details, please contact us.

6. Customs, Duties & Taxes

United Kingdom

  • VAT is included where applicable

  • You will not be charged additional fees unless clearly stated at checkout

International Orders

  • Customs duties, import taxes, or local charges may apply, depending on your country’s regulations

  • These charges are the responsibility of the customer

  • vaxoraa.com is not responsible for customs delays or additional charges

We recommend checking with your local customs authority before placing an order.

7. Incorrect Address & Failed Delivery

Please ensure your shipping address is accurate and complete at checkout.

  • vaxoraa.com is not responsible for delays or non-delivery caused by incorrect or incomplete addresses

  • If an order is returned due to an address error, additional shipping fees may apply to resend the item

8. Lost or Delayed Orders

If your order has not arrived within:

  • 15 business days (UK)

  • 25 business days (International)

Please contact us so we can investigate with the supplier and courier.

If an order is confirmed as lost, we will offer:

  • A replacement, or

  • A refund, in accordance with UK consumer protection regulations

9. Split Shipments

If your order includes multiple items, they may be shipped separately and arrive in different packages. This is normal for dropshipping orders and does not affect your total delivery time.

10. Contact Us

If you have any questions about shipping or your order, please contact us:

Website: vaxoraa.com
Email: vaxoraa@gmail.com
Location: United Kingdom

Important Information

  • Delivery times reflect the nature of dropshipping

  • We are committed to transparency and customer satisfaction

  • This policy complies with UK Consumer Contracts Regulations.